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Shipping & Returns

Shipping policy

All of our orders are delivered by a third party courier. Any orders placed over the weekend will be processed during the next business day. 

Please contact us should you have any concerns on your order. 

Shipping costs are not calculated on the website and will be confirmed upon receipt of invoice.

Returns policy

Returns

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within three (3) months from the date of invoice. Restocking fees may apply. A Credit will be issued to your account. 

To be eligible for a return, the item must be in the original packaging with the tags attached and in the same condition that you received it. We do not accept returns for items that have been specifically ordered to fulfill your order. 

Contact the team at MarinePlus on sales@marineplus.com.au to obtain a Return Authority before returning any items. Any returns received without a Return Authority may not be accepted and sent back to the customer at their cost.


Missing or Incorrect Merchandise

 
Requests for credits or replacements for missing or incorrectly supplied goods must be made within 14 days of receipt of goods by the customer. No product will be accepted or replacements issued without prior approval to return such merchandise. 

Shipping
 
To return your product, you should mail your product to: MarinePlus, 45 Lakewood Boulevard, Braeside, Melbourne VIC 3195, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.